Onboarding Support
Get your account up and running!
Registration
- How do I complete the initial onboarding steps?
- Do you have a registration guide I can follow?
- What is Two-Factor Authentication and how do I enable it?
- How do I allow WorkMarket Support/Account Management to access my account?
- My profile is pending review, what does that mean?
- What are the Community Guidelines for Workers?
Tax Information
- Where do I submit my tax information?
- How long will it take for my tax information to complete verification?
- Why was my tax information rejected?
- I am receiving an error message stating my tax information is already in the system, what does this mean?
- Can I edit my tax information?
- I'm located outside the United States, will my tax information still go through verification?
Payment Accounts
- How do I add a payment account to withdraw my funds?
- What is HyperWallet and who is eligible to use it?
- Why am I unable to select/enter US bank account information?
- Why is my bank account not verified yet?
- Why can’t I enter my bank account verification deposits?
- What are the fees associated with withdrawing to PayPal?